Store Policies & Rules
To ensure a fair and smooth shopping experience for all our customers, please review the following store policies before placing an order with Hexamart.
Order Placement
- All orders are subject to product availability
- Prices are listed in PKR and may change without prior notice
- Hexamart reserves the right to cancel or refuse any order at its discretion, including in cases of suspected fraud or errors in pricing/stock
Payment
We accept the payment methods displayed at checkout. Full payment (or applicable advance, if any) is required before order processing unless Cash on Delivery is selected and available for your area.
Shipping & Delivery
Please refer to our Delivery Policy for shipping charges, timelines, and coverage areas.
Returns & Refunds
Please refer to our Return & Exchange Policy for details on eligibility, timelines, and the return process.
Customer Conduct
We expect all customers to interact respectfully with our team. Hexamart reserves the right to refuse service to anyone who engages in abusive, fraudulent, or unlawful behavior.
Changes to Policies
Hexamart may update these policies from time to time. Continued use of our store after changes are posted constitutes acceptance of the updated policies.
Contact
For any questions about these policies, please reach out at nexamart012@gmail.com.
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